Terms and Conditions

Killusty Crafts have used reasonable care and skill in compiling the content of this site and accept no responsibility or liability for any errors, inaccuracies or omissions. We also accept no responsibility for any damage or injury to persons or property arising from the use of any instructions or ideas contained on this site.

Shipping and Delivery

We aim to deliver your order as quickly and efficiently as possible. Your order will normally be dispatched within one working day. However this time may increase during busy periods.

Standard An Post - €3.00. Delivery time 2 to 3 working days

In addition to the standard delivery service we can offer a Courier rate for items that you require quickly at a rate of €6.50.
We recommend your order is delivered to an address where your parcel can be signed for during the day.
Killusty Crafts can not be held responsible for delayed deliveries.

We will deliver to UK, Europe and the rest of the world.

Minimum Order

We have a €5.00 minimum order value due to the need to cover postage and packing charges.

Making a purchase

Making a purchase could not be easier. Just browse our store and add any items that you wish to buy in the shopping cart. After you have finished your selection, click on ‘Proceed to Checkout’ and you will be asked for a few details that we need to complete the order.
We accept Laser and credit card payment. If you wish to pay by cheque or other please contact us.

Returns and Refunds

We want you to be completely satisfied with your purchase from Killusty Crafts.
All purchases made from Killusty Crafts are backed by our 14 day money back guarantee if you are not entirely satisfied with your purchase.
If, when your goods arrive they are faulty or damaged, please email us within 7 days of receipt of your order. Please do not return items without contacting us first. Any shortage or discrepancies should be notified to us by email or telephone within 7 days of receipt of your order.
If you have ordered the wrong products, you can return the goods to us within 14 days from the receipt of your goods, by contacting us.
The products must be returned unused and in their original packaging, suitable for re-sale. Please ensure they are correctly packaged to make certain they will not be damaged in transit.

V.A.T.

V.A.T. will be 21%

Privacy

All user and account information maintained by Killusty Crafts will be kept private and confidential and will only be used by Killusty Crafts. It will not be given or sold to a third party.
Account information is kept secure and is maintained in a secure database. No credit card details are maintained on our site for security.

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